Delivery terms
Caer Boardsports
General
Article 1. Applicability.
1.1 These General Terms and Conditions of Sale and Delivery apply to all offers, orders and agreements of Caer boardsports, to the exclusion of any other general terms and conditions.
1.2 Accepting an offer or placing an order means that you accept the applicability of these Terms and Conditions.
1.3 Deviations from the provisions of these Terms and Conditions are only possible in writing, in which case the other provisions remain in full force.
1.4 All rights and claims, as stipulated in these Terms and Conditions and in any subsequent agreements for the benefit of Caer boardsports, are also stipulated for the benefit of intermediaries and other parties engaged by Caer boardsports. third parties.
Article 2. Offers/agreements
2.1 All offers from Caer boardsports are without obligation and Caer boardsports expressly reserves the right to change the prices, in particular when this has become necessary for Caer boardsports on the basis of (legal) regulations or changes in the calculation or purchase price.
2.2 An agreement will only be concluded after Caer boardsports has accepted your order. Caer boardsports is entitled to refuse orders or to attach certain conditions to the delivery, unless expressly stated otherwise. If an order is not accepted, Caer boardsports will notify this as soon as this is possible for Caer boardsports.
Article 3. Prices and payments
3.1 The stated prices for the products and services offered are in euros, including VAT and excluding handling and shipping costs. Excluding any taxes (outside the EU) or other levies, unless otherwise stated or agreed in writing.
3.2 Payment must be made in advance, via the payment methods selected by Caer boardsports. Caer boardsports works with a payment provider (MultiSafePay) for processing credit card transactions and does not store customer financial data itself.
3.3 Payment can be made in advance. In the case of payment by bank or giro, the date of payment is the date on which the Caer boardsports account is credited.
3.4 Rented goods remain the property of Caer boardsports. These may not be alienated, improperly used or otherwise damaged by the renter and must be insured against all external disasters.
Article 4. Delivery
4.1 The delivery times stated by Caer boardsports are only indicative. Exceeding any delivery term does not entitle you to compensation, nor does it entitle you to cancel your order or terminate the agreement, unless the excess of the delivery term is such that you cannot reasonably be expected to maintain the agreement. In that case, you are entitled to cancel the order or terminate the agreement to the extent necessary.
4.2 The products will be delivered by a carrier chosen by you. Shipping costs will always be reimbursed at the lowest possible rate. Urgent surcharges will not be reimbursed.
4.3 Caer boardsports accepts no delivery liability for orders without track & trace. We therefore recommend choosing a shipping option with track & trace when ordering more expensive items.
Article 5. Complaints, Returns, and Liability
5.1 You are obliged to examine upon delivery whether the products correspond to the agreement. If this is not the case, you must notify Caer boardsports in writing and with reasons as soon as possible and in any case within three (3) days after delivery, or at least after detection could reasonably have been made.
5.2 If it has been demonstrated that the products do not correspond to the agreement, Caer boardsports has the choice to replace the products in question with new products after they have been returned (see also article 5.4) or to refund the invoice value.
5.3 If you do not wish to purchase a product for whatever reason, you have the right to return the product to Caer boardsports within fourteen (14) days after delivery. Returns will only be accepted in this case if the product and the original packaging are undamaged, and the costs for returns are at your expense. Furthermore, all conditions stated in article 5.4 apply.
5.4 If, after consultation with Caer boardsports, a return shipment is decided upon, it must be sent to Caer boardsports in the original packaging, sufficiently stamped and sufficiently packed. If these conditions are not met, any additional costs incurred will be for your account. Caer boardsports reserves the right to refuse unstamped shipments.
Return address:
Caer boardsports
dept. returns
Veemarktstraat 97
9724 GC Groningen
info(at)caerboardsports.nl
VAT number: NL001490832B13
KvK Groningen: 02040573
Article 6. Orders/communication
6.1 Caer boardsports is not liable for misunderstandings, mutilations, delays or improper transmission of orders and messages as a result of the use of the internet or any other means of communication in the traffic between you and Caer boardsports, or between Caer boardsports and third parties, insofar as this relates to the relationship between you and Caer boardsports, unless and insofar as there is intent or gross negligence on the part of Caer boardsports.
Article 7. Force Majeure
7.1 Without prejudice to its other rights, Caer boardsports has the right, in the event of force majeure, to suspend the execution of your order or to dissolve the agreement without judicial intervention, by informing you of this in writing and without Caer boardsports being liable to pay any damages, unless this would be unacceptable in the given circumstances according to standards of reasonableness and fairness.
7.2 Force majeure is understood to mean any shortcoming that cannot be attributed to Caer boardsports and the intermediaries and third parties engaged by it, because it is not its fault and it is not its responsibility under the law, legal act or generally accepted views.
Article 8. Miscellaneous
8.1 If one or more of the provisions of these Terms and Conditions or any other agreement with Caer boardsports should be in conflict with any applicable legal provision, the relevant provision will lapse and will be replaced by a new, legally permissible, comparable provision to be determined by Caer boardsports.
8.2 Caer boardsports is entitled to use third parties in the execution of your order(s).
Article 9. Applicable law and competent court
9.1 All rights, obligations, offers, orders and agreements to which these Terms and Conditions apply are exclusively governed by Dutch law.
9.2 All disputes between the parties shall be submitted exclusively to the competent court in the district in which Caer boardsports has its head office.
These general terms and conditions can be found at: www.caerboardsports.nl and have been filed with the Chamber of Commerce, Groningen under Chamber of Commerce number: 02040573